Summary
SCIM Subscriptions let you control which subscriptions and licenses SCIM-provisioned users automatically receive at the moment they are auto-created. Configuring this once ensures that users who arrive through your identity provider land with the right entitlements, without an administrator manually assigning access to each one.
Introduction
When your organization connects an identity provider (such as an IdP or directory) to KnowledgeCity using SCIM, new users can be created automatically as they are added to the connected directory. On its own, an auto-created user account does not grant access to training content. In KnowledgeCity, access to content comes from a subscription, and each subscription grants a number of licenses that must be assigned to users.
SCIM Subscriptions bridges that gap. It is configured by administrators who manage the SCIM integration, and it defines which of the account's subscriptions a provisioned user should be enrolled into as they are created. This solves the problem of provisioned users existing but having no entitlement, so people can start learning as soon as their account appears.
Key Concepts
- SCIM provisioning: the automatic creation of user accounts in KnowledgeCity when users are added in a connected identity provider or directory, so accounts stay in sync with your directory.
- Subscription: the entitlement that grants an account a number of licenses for a period of time; content access in KnowledgeCity flows from a subscription, not from the bare user account.
- License: a seat provided by a subscription that must be assigned to a user before that user can access the associated content.
- SCIM Subscriptions setting: the configuration that maps provisioned users to one or more of the account's subscriptions, so those users receive the intended licenses automatically at creation time.
- Auto-assignment at creation: because the mapping is applied when the user is auto-created, entitlements are granted up front rather than through a separate, manual assignment step.
Steps to Follow
Confirm your SCIM integration is set up
Before configuring subscriptions, make sure the SCIM integration between your identity provider and KnowledgeCity is already connected and provisioning users. SCIM Subscriptions builds on that connection: it decides what provisioned users receive, but it relies on provisioning being active to have any effect.
Review the account's available subscriptions
Because SCIM Subscriptions assigns licenses from your account's existing subscriptions, first confirm which subscriptions the account holds and that they have licenses available. Each subscription defines how many licenses it provides, so the number of users you can auto-provision into a subscription is bounded by its available licenses.
Open the SCIM Subscriptions configuration
In the Integrations area for your SCIM connection, open the SCIM Subscriptions configuration. This is where you define which subscriptions provisioned users are placed into when they are auto-created.
Select the subscriptions to grant provisioned users
Choose the subscription or subscriptions that newly provisioned users should receive. When a SCIM-provisioned user is auto-created, the system uses this selection to determine which licenses to assign to that user, so the choice you make here becomes the default entitlement for incoming users.
Save the configuration
Save your changes so the mapping takes effect for future provisioning events. From that point on, users that SCIM auto-creates receive the subscriptions and licenses you selected as part of their creation.
Verify with a provisioned user
After saving, confirm the behavior by checking a user who was provisioned through SCIM. The user should appear with the licenses drawn from the subscriptions you configured. If a provisioned user has no license, re-check that the SCIM Subscriptions selection points at an active subscription that still has licenses available.
Conclusion
SCIM Subscriptions turns automatic user provisioning into automatic entitlement: by mapping provisioned users to the right subscriptions once, every user SCIM creates arrives with the licenses they need to start learning. Keep the selected subscriptions active and stocked with available licenses so that provisioning continues to grant access smoothly as your directory grows.