Learning Library

Summary

Learn how to navigate and use the Course Library and Search features in the KnowledgeCity portal. This guide covers searching for courses, changing the portal language, managing user settings, and handling cookies preferences.

Introduction

The Course Library and Search features allow students to easily explore available learning content on the KnowledgeCity portal. Whether you are browsing available portal courses or looking for specific topics, this functionality helps you find and access the training materials you need efficiently.

Requirements

Before you begin, make sure you have: ✅ An active user account on the KnowledgeCity portal ✅ An active license (for full access to courses) ✅ Internet access and a supported browser

Steps to Follow

Accessing the Learning Portal

When a student accesses the Portal as an unauthorized user, they can view the “Learning Library” and “Quick and Support” pages, but cannot view or save individual courses.

When logged in as an authorized user, the full portal layout becomes available.

Learning Library

The Learning Portal lets you access or browse courses through the categories under Learning Library. There are five main categories: Business, Technology, Compliance, Safety, and Finance. Clicking a category opens a page listing all the courses in that category, or a list of its subcategories.

It also has a section for Certification Programs, covering the Project Management Institute (PMI®), the Society for Human Resource Management (SHRM®), the HR Certification Institute® (HRCI®), and the International Institute of Business Analysis (IIBA®). Each program collects all the courses required for that certification, so you do not have to find them one by one.

Search Bar

The search bar allows users to find courses by entering a course name or course ID. Similar to standard quick search functionality, users can type a keyword to view a list of matching courses. The results are displayed on a Search Results Detail page, where users can refine their search using the filters and sorting options in the left panel.

My Assignments and My Learning

The My Assignments tab gives you quick access to every course and learning path assigned to you. My Learning gives you an overall view of your progress through the Leaderboard and your points.

Changing Portal Language

On the top right corner, there is a Globe icon which allows a user to change the Language.

Accessing User Menu

In Learning Portal, the User Menu (Top Right) gives you quick links to Account Settings, Calendar, My Progress, My Saved Lists, and Sign Out. If a student account is linked to an admin, it will also give an “LMS Admin Login” option.

Managing Cookies

1. When the Cookies Banner appears, you can:
2. Click Learn More to read the Cookies Policy.
3. Click Got It to accept the cookies and close the banner.
4. Once accepted, the banner disappears and your preference is saved.

Expected Result

After following these steps, you’ll be able to:

• Browse and search for courses efficiently.
• Change the portal’s display language.
• Access your account settings or log out.
• Accept cookies for a personalized experience.

Troubleshooting