The Articles tab is your built-in library of step-by-step guides and answers, right inside the Learning Portal, so you never have to stop what you're doing to find help. It is one part of the HelpOS help center, which also includes Casey AI chat, Support, and your HelpOS Inbox.
Open the HelpOS help center
To reach the Articles tab, first open the HelpOS help center: click the HelpOS widget in the bottom-right corner of the screen. When the help center opens, select the Articles tab.
What you can do
- Search: type a question or keyword in the search box to find matching guides instantly.
- Browse by category: guides are grouped into categories. Pick a category to see the articles inside it. (If a category has just one guide, it opens straight to that guide.)
- Page-aware suggestions: the help center notices the page you're on and surfaces the most relevant articles first, so the answer is usually one click away.
- Read a guide: open any article to see a short summary, an introduction, and clear steps to follow.
Show me how
Many guides include a Show me how button. Click it to start a guided walkthrough that highlights each step on the screen, one at a time. Just follow along and click Next.
Tips
- Use the Back button to return to the previous category or the full list.
- Can't find what you need? Try the AI Chat tab to ask Casey in your own words, or the Support tab to reach a person. Both are in the same HelpOS help center you opened from the widget.