HelpOS is the built-in help system inside the admin console, and the Articles tab is one part of it. It gives you a library of step-by-step guides and answers right where you work, so you never have to stop what you're doing to find help.
To reach it, open the HelpOS help center: click the HelpOS widget in the bottom-right corner of the screen. The help center opens with the Articles tab, alongside the other parts of HelpOS (Casey AI chat, Support, and the HelpOS Inbox).
Getting there
- Open the HelpOS help center by clicking the HelpOS widget in the bottom-right corner of the screen.
- Select the Articles tab (it usually opens here by default).
What you can do
- Search: type a question or keyword in the search box to find matching guides instantly.
- Browse by category: guides are grouped into categories. Pick a category to see the articles inside it. (If a category has just one guide, it opens straight to that guide.)
- Page-aware suggestions: the help center notices the page you're on and surfaces the most relevant articles first, so the answer is usually one click away.
- Read a guide: open any article to see a short summary, an introduction, and clear steps to follow.
Show me how
Many guides include a Show me how button. Click it to start a guided walkthrough that highlights each step on the screen, one at a time. Just follow along and click Next.
Tips
- Use the Back button to return to the previous category or the full list.
- Can't find what you need? Try the Casey AI chat tab to ask in your own words, or the Support tab to reach a person.
- Every tab here lives inside HelpOS, so you can always return to it through the HelpOS widget in the bottom-right corner.